You Can Expedite –But Be Ready to Exit Reality shows took front and center in last week’s Wow and it seems they will this week, too. Here is the question I received: How can you approach being directive… Read More
Is Your Office a Reality Show? Last week I discussed why there is no such thing as ‘impersonal’ conflict resolution.  This week I received the below conflict resolution query: “What are some examples of when conflict… Read More
“It’s Not Personal…” Um, Yes, It Is “It’s Not Personal…” Um, Yes, It Is A client recently asked what to do about a colleague who was taking a work conflict personally. “But it is personal,” I responded.  … Read More
B(e) O(n) S(ame) S(ide)   I was recently asked by a client, “What traits evoke executive presence?” I love questions whose answers vary wildly depending on who is doing the answering. While I await… Read More
This is Not an Excuse. It’s an Explanation. As I mentioned in my last post, answering questions is one of my great joys which is why I was so happy when a client asked, “How can I avoid… Read More
Notes from the Slap Heard Around the World (Or, How Mr. Rock Avoided Being Triggered and You Can, Too) Last week I had the opportunity to interact with a live audience, which made me happy; taking questions in real time is one of my favorite activities. One question I… Read More
The Forgiveness Rainbow (Because Forgiveness is Rarely Black and White)   It’s funny how topics arrive in batches. A few weeks ago, everyone was having difficult conversations. This past week everyone seems to be talking about forgiveness: at work, at… Read More
Stevie Wonder Might “Just” Have Been Calling to Say He Loves You…. For the Rest of Us? It’s Just Not a Great Choice Stevie Wonder Might “Just” Have Been Calling to Say He Loves You…. For the Rest of Us? It’s Just Not a Great Choice Many of you reached out to me… Read More
Truly. Not Your Friend   One Word (Truly) Dilutes Your Message As someone who is almost entirely aural (i.e., My primary intake pathway is my ears…) I am highly sensitive to noise. When this… Read More
Powerless is Not Helpless (I.O.W. “Do What You Can, With What You’ve Got, Where You Are”) Many of you are likely familiar with the quote, “Do what you can, with what you’ve got, where… Read More