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Jan 21, 2021 2 People Meet = 6 People Present: What to Do When You’re Perplexed, Agitated, or Aggravated by Those Around You This past week my attention was caught by a quote from psychologist and philosopher, William James: “Whenever two people meet, there are really six people present. There is each man… Read More
Jan 14, 2021 Anatomy of a Crummy Apology (and How it Could Be Improved) I write a lot about apologizing because I think it is an important, and under-rated skill. Important because—when done well—apologies cause people to forgive: to give as they did before.… Read More
Jan 7, 2021 Sometimes Perfection is Messy… Greetings and salutations, it’s wonderful to reconnect in 2021. If you’ve been receiving the Wow for a while you know each year I pick a theme I hope will serve… Read More
Dec 17, 2020 What Would Success Look Like? As some of you may remember, in 2019 I spent time training at the Edward Lowe Foundation. Among the many things I learned was the value of asking clarifying questions… Read More
Dec 3, 2020 Beware “The Rush to Resolution” (Is there Real—or Desired—Urgency?) As I’m guessing was the case with many of you, I woke up on December 1st with a tiny geyser of hope in my heart, “Hurray! 2020 is almost over!”… Read More
Nov 25, 2020 “We Interrupt this Thanksgiving…” Those of you old enough to recall watching television programs in a scheduled way may remember hearing the announcement, “We interrupt our program to bring you this important message…” After… Read More
Nov 19, 2020 Catalyze Complaints: Turn Your Complaints (and Others’) into Coping, Calm, or Conquest If your days are anything like mine, it’s possible that you run through a daily internal—or external—litany of complaints… your job is making you nutty, your family is unappreciative, your… Read More
Nov 12, 2020 Don’t Disconnect: Do Your Actions Back Up Your Words? Some of you may remember my post from a few weeks ago talking about a client who was anxious to prove to his higher-ups that he was ripe for promotion.… Read More
Jul 9, 2020 The Eyes Have It   As you know, “The ayes have it,” is how a majority rule is announced. This post is about our physical eyes, however—and of the extra work they can do… Read More
Jul 1, 2020 “Let the Beauty You Love Be What You Do” The title of this blog post comes from Rumi, one of my favorite poets. Why am I thinking about this today? Well, my mother-in-law passed away on Monday and this… Read More

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