The Formula for Effective Feedback How many of you have suffered when giving others feedback—either because you worry about how it will land or because you have tried in the past to mixed results? You… Read More
Need to Help Others (or Yourself) Problem Solve? Listen Like a Rubber Duck As my lovely and long-suffering marketing assistants can attest, my relationship with technology is love/hate (at best….) That said, I love learning new ways to help others solve problems, so… Read More
From Watergate to What’s Next?: Carl Bernstein Speaks This past Friday I had the distinct pleasure of hearing Carl Bernstein, the journalist who broke the Watergate story and Pulitzer Prize-winning author of “All the President’s Men”, speak at… Read More
What a Bad Date Can Teach You about Telling a Compelling Brand Story * By this time most of us know it’s not enough to have a terrific brand: we need a compelling brand story. But what do you do if—as you’re telling your… Read More
Pruning—It’s Not Just for Plants! How and Why to Prune People According to my gardening chums, when you see the first haze of yellow on your forsythia it’s time to prune. With this in mind, I spent a good portion of… Read More
How to Be a Hero (Hint: Incrementally) The January 23rd issue of the New Yorker included an article by Atul Gawande entitled “Tell Me Where it Hurts.” If you have time to read the entire article, I… Read More
Wow—it’s a TEDx Talk! Hello, hello: As some of you may remember, I participated in a TEDx event in Colorado Springs a few weeks ago. Today, I’m excited to be sending along the results… Read More
10 Things Not to Say to a Pregnant Lady Despite the media’s attentiveness toward various mothers-to-be it’s often hard to know what to say to someone who is pregnant (at least this is what I discovered during a recent… Read More
Spread it Around: Rules for Flu Season—and Beyond As so many of us know, it’s flu season—a time fraught with unexpected germ hazards. (Speaking for myself, I was laid out flat for a week with some type of… Read More
Trying to Make a Sale? Agree and Add Last week I was lucky enough to be asked to put together some scripts for one of my clients’ sales teams. Among the questions I was asked was, “How can… Read More