“Once Upon a Time…” Using Storytelling to Make Magic Happen Monday night I had the opportunity to write speeches for an awards show in NYC. As you know if you’ve watched any awards show, there is a tendency for speakers… Read More
“Thank You for Your Rude Surprise…AKA Your Email” The below quote strikes a chord all the time, but never more than in the summer months… perhaps because it’s hot and sticky?  At any rate, Friedrich Nietzsche wrote, “A… Read More
Prep Your Meeting/Presentation Like Your (Very Best) Plandid Greetings all,  I hope you had a lovely July 4th holiday. Here, I spent time with a dear chum (pictured above) during which we had lots of opportunities for “Plandids”… Read More
What Could Happen if You Listened to Find Out? One of my favorite quotes about listening comes from J. Krishnamurti who said, “If you are listening to find out, then your mind is free, not committed to anything; it… Read More
When You Go Straight from “Can You Help Me?” to “You’re Dead to Me,” You Miss an Opportunity Over the past month I have had the same experience, in varying iterations, no fewer than 3 times.  Sounded like a topic for a blog post to me. Here’s what’s… Read More
Diagnose Like a Doctor–Without all that Pesky Med School A few weeks ago, I had the opportunity to work with a sales team. Part of my remit was to help them respond to comments (complaints…) with greater finesse (patience….) … Read More
It’s Never as Good as it Seems. It’s Never as Bad as it Seems. A few weeks ago, I decided to begin educating myself about cryptocurrency by listening to an interview with Brian Armstrong, the inventor of Coinbase. After listening to it, I’m clearer… Read More
“That’s Not a Terrible Idea…” As those of you know who have been on the Wow journey for a while, the nuances of language live large for me. Today, I’d like to look at a… Read More
“Is There Anything Else I Should Be Asking You?” Recently, I was listening to an interview on NPR. At the end of the session the interviewer said, “Is there anything else I should be asking you?” This struck me… Read More
Expectations: Set Them Up So They Work For You Many of us have heard the phrase, “Expectations are resentments waiting to happen.” and this is certainly true if they are unspoken. (Should you doubt me, don’t articulate your expectations… Read More