“Once Upon a Time…” Using Storytelling to Make Magic Happen Monday night I had the opportunity to write speeches for an awards show in NYC. As you know if you’ve watched any awards show, there is a tendency for speakers… Read More
“Thank You for Your Rude Surprise…AKA Your Email” The below quote strikes a chord all the time, but never more than in the summer months… perhaps because it’s hot and sticky?  At any rate, Friedrich Nietzsche wrote, “A… Read More
Prep Your Meeting/Presentation Like Your (Very Best) Plandid Greetings all,  I hope you had a lovely July 4th holiday. Here, I spent time with a dear chum (pictured above) during which we had lots of opportunities for “Plandids”… Read More
What Could Happen if You Listened to Find Out? One of my favorite quotes about listening comes from J. Krishnamurti who said, “If you are listening to find out, then your mind is free, not committed to anything; it… Read More
Diagnose Like a Doctor–Without all that Pesky Med School A few weeks ago, I had the opportunity to work with a sales team. Part of my remit was to help them respond to comments (complaints…) with greater finesse (patience….) … Read More
You Can Expedite –But Be Ready to Exit Reality shows took front and center in last week’s Wow and it seems they will this week, too. Here is the question I received: How can you approach being directive… Read More
Is Your Office a Reality Show? Last week I discussed why there is no such thing as ‘impersonal’ conflict resolution.  This week I received the below conflict resolution query: “What are some examples of when conflict… Read More
It’s 2022: Time to Raise Your Allowance—Hallelujah! Greetings and welcome to 2022! It’s a pleasure to connect in the New Year. If you’ve been a Wow reader for a while, you know that each year I pick… Read More
‘Tis the Season – of Re-Gifting? Greetings all! The holiday season is upon us, with its attendant frenzy of gifting and—if we are honest—re-gifting. (Never fear, this is not a post on the etiquette of re-gifting.)… Read More
It’s Never as Good as it Seems. It’s Never as Bad as it Seems. A few weeks ago, I decided to begin educating myself about cryptocurrency by listening to an interview with Brian Armstrong, the inventor of Coinbase. After listening to it, I’m clearer… Read More