“I am SO SICK….”: A Few Notes on Elevator Etiquette This past Monday I was in a crowded elevator. Just after the doors closed, one young woman said to another, “Wow, you look exhausted.” To which her chum replied, “I… Read More
Cheap is Expensive and Expensive is Cheap The first time I heard, “Cheap is expensive and expensive is cheap,” I swooned with delight. While in that moment it was being applied to a shopping situation (specifically: black… Read More
Every Villain is the Hero of His Own Story The above is a line I heard Mike Myers use in his ‘Inside the Actor’s Studio’ interview. Yes, he was talking about Dr. Evil, but I believe this idea can… Read More
The 9 Kinds of Silence: Which Do You Favor? When Do You Use Them? Last week, I wrote about one of the more dubious distinctions of the www. This week, I’m happy to report that, through brain pickings, the www exposed me to something… Read More
“Yes” is also a Complete Sentence (Or, How I was “Fingered by the Lord”) Many of us know the phrase, “No is a complete sentence”. Brought into popular consciousness as a method for reminding us that it’s OK to set boundaries to protect ourselves,… Read More
Have a Gossip Buddy Ah, office gossip! Sometimes it seems like the only reason to go to work. And I don’t think I”m alone in finding scurrilous joy on hearing a delicious bit of… Read More
“How Can We? vs. “Can We?”: An Invitation to Collaboration As many of you know, I am an enormous fan of Harvard professor, Ellen Langer’s study that shows that giving people the “because” behind why you are asking them to… Read More
How to Get Buy In from Others: What We all Can Learn from Fashion Police Yes, it’s true– that headline was not a mistake. Regardless of whether you believe they contribute to, or detract from, a fashion conversation the producers of Fashion Police can teach… Read More
The Formula for Selling Anybody, Anything, Any Time Read my article published on MSN Careers by CareerBuilder.com: Here’s the thing: Sometimes we’re selling our ideas, sometimes we’re selling our products and, these days, many of us are selling… Read More
Communicate Like a Pro: How to Wow by Jaqueline Wales Communication is everything. Did you know that 85% or more of reaching an accurate medical diagnosis comes from taking a good patient history alone? In business and… Read More