This past week my attention was caught by a quote from psychologist and philosopher, William James: “Whenever two people meet, there are really six people present. There is each man… READ MORE »
I write a lot about apologizing because I think it is an important, and under-rated skill. Important because—when done well—apologies cause people to forgive: to give as they did before…. READ MORE »
Greetings and salutations, it’s wonderful to reconnect in 2021. If you’ve been receiving the Wow for a while you know each year I pick a theme I hope will serve… READ MORE »
As some of you may remember, in 2019 I spent time training at the Edward Lowe Foundation. Among the many things I learned was the value of asking clarifying questions… READ MORE »
Those of you old enough to recall watching television programs in a scheduled way may remember hearing the announcement, “We interrupt our program to bring you this important message…” After… READ MORE »
If your days are anything like mine, it’s possible that you run through a daily internal—or external—litany of complaints… your job is making you nutty, your family is unappreciative, your… READ MORE »
A few years ago I wrote about “foul weather friends.” You know, the people who show up in your life the day you get laid off, your kid gets suspended,… READ MORE »