Recently, I was listening to an interview on NPR. At the end of the session the interviewer said, “Is there anything else I should be asking you?” This struck me… READ MORE »
Many of us have heard the phrase, “Expectations are resentments waiting to happen.” and this is certainly true if they are unspoken. (Should you doubt me, don’t articulate your expectations… READ MORE »
As face-to-face meetings become more commonplace it seemed like a good time to talk about the importance of paying attention to the body language of your pitch target, lunch date,… READ MORE »
I imagine some of us have had the experience of having a friend’s dog jump on us while its owner coos, “Oh, you’re such a bad dog… you’re the very… READ MORE »
This past week I was speaking with a client who was feeling….Let’s say ‘disgruntled’ with her situation at work. As we talked through how she might proceed she said, “Look,… READ MORE »
As those of you who’ve met me surely know, I have a lot of ideas about how things ‘should’ and ‘shouldn’t’ be done—mostly, that things should be done exactly the… READ MORE »
As we emerge from our pandemic cocoons, meeting and greeting one another and getting caught up on the business of our business, I’m guessing (hoping!) there will be exuberance in… READ MORE »