Hope: When Can it Lift You Up? When Can it Let You Down? Emily Dickinson famously said, “Hope is the thing with feathers/ that perches in the soul” and I agree. Delicate and sometimes elusive, hope can keep us going when we are… Read More
What Would Success Look Like? As some of you may remember, in 2019 I spent time training at the Edward Lowe Foundation. Among the many things I learned was the value of asking clarifying questions… Read More
“You Can’t Make an Entrance if You Never Leave” This past week I was listening to an interview with Chris Rock during which he mentioned a piece of advice he had received from Lorne Michaels, “You can’t make an… Read More
“That’s Not My Problem” & Other Customer Service Missteps Should you be having a birthday, and be anywhere in my vicinity, I will happily be in charge of getting you a cake. (I am all about birthday cake. It… Read More
“Thank You for Correcting Me” As I mentioned a few Wow’s ago, I’m in the midst of an online education course. This morning our teacher corrected a student’s Sanskrit pronunciation and she responded, “Thank you… Read More
“When the Flower Blossoms it Sends No Invitation” This past Saturday I was deadheading roses and inadvertently cut a bud, so I placed it in a vase to watch it bloom. Life intervened, and I ended up being… Read More
Distance Selling? Zoom In and Close the Deal For many people, the best and easiest part of selling their product or service used to be when they would hand it to the potential retailer/buyer and say, “Here, touch… Read More
“You’re Going to Do What You’re Going to Do Until You’re Done Doing It” Have you ever been in a situation where – despite what you think, know, or feel, you “should” be doing—you keep doing the thing that makes you nutty? I have,… Read More
If You Want to Grow, Don’t Forget the Importance of the Long View Greetings Wow-types, As you see in the pictures, above, I have been doing a certain amount of balancing on my forearms these last few weeks. In the pose on the… Read More
“When You Water Down Truth, You Water Down Transformation” I spent this past weekend in Los Angeles doing more communication/ partnership work with the lovely and talented Alison Armstrong. One of the many things she said that made me… Read More