“Hi, you’ve reached…” In my last post I mentioned the pleasure I take in a great voice mail greeting, and a number of you wrote in to ask, “What made it so good?”… Read More
10 Ways to be Taken Seriously at Work I was recently featured in an article on MSN Career by Kaitlin Madden, CareerBuilder.com Writer: When you think of the term “executive,” what comes to mind? Most likely, words like… Read More
Tweet Wisley or Forever Hold Your Peace Read More
Tweet Wisely or Forever Hold Your Peace One measure of the popularity of Twitter is the proliferation of Twitter debacles due to inappropriate tweets—with one Scottish politician committing political death when he referred to his elderly constituents… Read More
Q&A with Stephanie Lester Stephanie Lester interviews me about presenting ourselves in the best possible light for a job interview or sales pitch. Listen to the Interview >… Read More
100 Blog Posts to Help You Ace Any Interview Once you’re done with your online college degree, it’s time to move on and get a job. And once you’ve landed an interview, you’re probably wondering what you should do… Read More
The Formula for Selling Anybody, Anything, Any Time Originally published on AOL Jobs on Jun 30th 2010. The Formula for Selling Anybody, Anything, Any Time Here’s the thing: Sometimes we’re selling our ideas, sometimes we’re selling our products… Read More
WOW Videos on iTunes I’m happy to announce my WOW video series is now LIVE on iTunes. Subscribe to my video podcast series direct from iTunes!… Read More
SNAP! It’s an App There are three things my clients worry most about in an interview: being asked a question they don’t know the answer to being asked about a skill set they don’t… Read More
Providing Outstanding Customer Service I have a tip in Carol Roth‘s 100+ Strategies for Providing Outstanding Customer Service: 62. “No Problem” is a Problem Your best response to “Thank you” is “You’re welcome” or… Read More