Frances Cole Jones
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Jul 16, 2010
Providing Outstanding Customer Service
I have a tip in
Carol Roth
‘s
100+ Strategies for Providing Outstanding Customer Service
:
62. “No Problem” is a Problem
Your best response to “Thank you” is “You’re welcome” or “My pleasure”, not “No problem” — why bring up problems when you’ve just finished solving them?
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I spent the past week in Istanbul attending the wedding of a cousin. As is the case when I travel, I made a point of researching both the tangible, and…
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