Whether it’s Zoom or Live, YOU are the Show OK, you have your technology in-hand and your presentation honed. You’re done, right? Not so fast. As noted in How to Wow, people retain approximately 7% of what you say.… Read More
Do’s and Don’ts for Home Office Professionalism Do’s and Don’ts for Home Office Professionalism Now that the majority of us are working from home, I thought I’d send along a quick list of do’s and don’ts for… Read More
Present Your Best VIRTUAL Self – Starting Now These days we are all in the midst of a lot more online meetings and presentations. How can you present your best (virtual) self in these situations? One way is… Read More
“When You Water Down Truth, You Water Down Transformation” I spent this past weekend in Los Angeles doing more communication/ partnership work with the lovely and talented Alison Armstrong. One of the many things she said that made me… Read More
“That’s Not a Terrible Idea…” Don’t Let a Tepid Response Push Your Hot Button Recently, I was working with a client who—in response to a suggestion I made regarding how he might move forward—said, “That’s not a terrible idea.” While my internal reaction was… Read More
Clarifying is Critical: How Clarifying Questions Can Alleviate Stress and Offer Control This past Wednesday I had the pleasure and privilege of speaking to students at my Alma Mater. (See photo above) Among the many topics we covered was the importance of… Read More
The Formula for Effective Feedback How many of you have suffered when giving others feedback—either because you worry about how it will land or because you have tried in the past to mixed results? You… Read More
Forget Their Shoes—Put Yourself in Someone Else’s Chair Last week, I received another great email via the “Ask a Question” button on my site. My correspondent had been moved to a new position—after being promised a promotion in… Read More
Need to Help Others (or Yourself) Problem Solve? Listen Like a Rubber Duck As my lovely and long-suffering marketing assistants can attest, my relationship with technology is love/hate (at best….) That said, I love learning new ways to help others solve problems, so… Read More
“It’s not a choice.” Or, The Gentle Art of Laying Down the Law Yesterday, I had the opportunity to sub for a friend who teaches nursery school (FYI: I am qualified to do this. I began my career as a nursery school teacher.… Read More