For many of you, this post may seem super-persnickety and/or old fashioned. I’m OK with that. What is today’s topic? My telephone’s desire to change “going to” to “gonna,” “want… READ MORE »
Most of us have heard the phrase, “When you assume things you make an ass of u and me,” used by boss-type-people to underlings who made assumptions about how work… READ MORE »
Every now and then we find ourselves in conversations where our internal monologue is, “How is it even possible that this person doesn’t understand why this is irritating/upsetting/disruptive?” Which often… READ MORE »
The last few weeks (months, years…) I’ve been working on a yoga pose that requires simultaneous rolling and binding (See below for video) Over the last few days, I have… READ MORE »
This past week, I was listening in a call between a client and her employee. In response to my client’s question regarding why her employee had—essentially—dropped the ball the employee… READ MORE »
I write a lot about apologizing because I think it is an important, and under-rated skill. Important because—when done well—apologies cause people to forgive: to give as they did before…. READ MORE »
Some of you may remember my post from a few weeks ago talking about a client who was anxious to prove to his higher-ups that he was ripe for promotion…. READ MORE »