Be Source, Not Result: Press Pause on Shame, Anxiety, and Regret Few things are as pleasing as when my “yoga world” and my “business world” intersect in an overt way, as they did last week. Here’s what occurred: I met with… Read More
“That’s Not My Problem” & Other Customer Service Missteps Should you be having a birthday, and be anywhere in my vicinity, I will happily be in charge of getting you a cake. (I am all about birthday cake. It… Read More
“Thank You for Correcting Me” As I mentioned a few Wow’s ago, I’m in the midst of an online education course. This morning our teacher corrected a student’s Sanskrit pronunciation and she responded, “Thank you… Read More
“When the Flower Blossoms it Sends No Invitation” This past Saturday I was deadheading roses and inadvertently cut a bud, so I placed it in a vase to watch it bloom. Life intervened, and I ended up being… Read More
Distance Selling? Zoom In and Close the Deal For many people, the best and easiest part of selling their product or service used to be when they would hand it to the potential retailer/buyer and say, “Here, touch… Read More
Pitch (Zoom!) Perfect Now that the initial scramble to organize a daily home office routine has become, well, routine, many of us are lifting up our heads from the minute-to-minute-problem-solving of the last… Read More
Do’s and Don’ts for Home Office Professionalism Do’s and Don’ts for Home Office Professionalism Now that the majority of us are working from home, I thought I’d send along a quick list of do’s and don’ts for… Read More
If You Want to Grow, Don’t Forget the Importance of the Long View Greetings Wow-types, As you see in the pictures, above, I have been doing a certain amount of balancing on my forearms these last few weeks. In the pose on the… Read More
You are Presenting (or Interviewing or Dating) from 3 Blocks Away This past Tuesday I had the opportunity to meet with a number of young fashion designers to discuss the launch of their brands. One of the things we talked about… Read More
The Formula for Effective Feedback How many of you have suffered when giving others feedback—either because you worry about how it will land or because you have tried in the past to mixed results? You… Read More