Cancel with Class Greetings Wow-of-the-Week Family, As some of you know, there are words I find upsetting (e.g. moist, slacks, limo…) Among them is the word “classy”. Today’s headline makes an exception for… Read More
What Ingredients Make Your Bake? What Would Help You Rise to the Next Level? This past Tuesday I was working with a client who was just promoted to a senior C-suite role in a worldwide organization. Among the topics we discussed was that the… Read More
Are Your Doubts Serving You—Or Are You Serving Them? The last few weeks (months, years…) I’ve been working on a yoga pose that requires simultaneous rolling and binding (See below for video) Over the last few days, I have… Read More
“I’m Not Complaining—I’m Explaining”… Are You Sure? This past week, I was listening in a call between a client and her employee. In response to my client’s question regarding why her employee had—essentially—dropped the ball the employee… Read More
Decrease the Pressure = Increase the Traction Let me begin by saying that I don’t think anyone should drive on the beach for anything less than an emergency. I recognize others feel differently. One of these people… Read More
Hope: When Can it Lift You Up? When Can it Let You Down? Emily Dickinson famously said, “Hope is the thing with feathers/ that perches in the soul” and I agree. Delicate and sometimes elusive, hope can keep us going when we are… Read More
2 People Meet = 6 People Present: What to Do When You’re Perplexed, Agitated, or Aggravated by Those Around You This past week my attention was caught by a quote from psychologist and philosopher, William James: “Whenever two people meet, there are really six people present. There is each man… Read More
Anatomy of a Crummy Apology (and How it Could Be Improved) I write a lot about apologizing because I think it is an important, and under-rated skill. Important because—when done well—apologies cause people to forgive: to give as they did before.… Read More
Sometimes Perfection is Messy… Greetings and salutations, it’s wonderful to reconnect in 2021. If you’ve been receiving the Wow for a while you know each year I pick a theme I hope will serve… Read More
What Would Success Look Like? As some of you may remember, in 2019 I spent time training at the Edward Lowe Foundation. Among the many things I learned was the value of asking clarifying questions… Read More