April 16, 2020

Pitch (Zoom!) Perfect

Now that the initial scramble to organize a daily home office routine has become, well, routine, many of us are lifting up our heads from the minute-to-minute-problem-solving of the last… READ MORE »

August 28, 2014

Choose to Start

I was scrabbling around this week trying to get into the back-to-school spirit the beginning of September seems to demand, and I had a few random ideas (vacuum the sand out… READ MORE »

June 6, 2013

Nobody Cares About You

Hello and my apologies for the somewhat shocking headline. Let me begin by qualifying my statement: I’m sure your loved ones do care about you enormously. My point is: your customers… READ MORE »