Few things are more frustrating than having someone make a statement about you or your job performance that is unflattering, partially correct or just plain untrue. Still more upsetting can be hearing that this has occurred second-hand — from your boss or via water cooler gossip.
Depending on how you deal with frustration, your reaction can range from far too passive to far too aggressive. Having a few responses at your fingertips that can negate these types of statements and set the record straight appropriately will enable you to negotiate these incidents with ease and grace.
