Don’t Let Great Get in the Way of Good While many of you may recognize the above as the business-speak version of Voltaire’s “The Perfect is the Enemy of the Good,” many of you may also be thinking, “What…?”… Read More
“But I Need X Product NOW!!!” Every so often I have the good fortune to be asked to write about customer service. This past week was one of those times. My friend Kelly Kovack, founder of… Read More
How to Wow Like Alicia Keys Soooooo it seems my husband and I are low-grade addicted to “The Voice” (There– it’s out! As they say, “You’re only as sick as your secrets.”) We got started when… Read More
Wow! You Were Just Interrupted—Now What? This past week I had a terrific time giving a presentation at the Chrysler Building in NYC (Hence the photo montage attached to this post—gorgeous, right?) One of the questions… Read More
Business + Yoga + a Gift for You  = Happy March! Hello, hello, Today I’m excited to announce the launch of a course I created for OmStars, a subscription-based Internet yoga channel, titled: Where Yoga Meets Business. Before you tune out… Read More
Pick a Card, Any Card This past week, a journalist chum mentioned she was working on an article on secondary ties—those that go beyond family and friends– and asked if I had any techniques for… Read More
Sure, there’s Toastmasters…but What about Facemasters?? This past week, I had the g.r.e.a.t. pleasure of being the keynote speaker for the Montana Department of Transportation’s Disadvantaged Business Enterprise Conference. As is the case whenever I speak,… Read More
Supermarket/Snorkel: How to Make Sense of Others’ (Incomprehensible) Habits Ever since he’s known me, my husband has been baffled by my ability to lose all sense of time– and any pretense of focus– the minute I enter a grocery… Read More
It’s Easier to Daydream When You’re Going Uphill This past week, I was lucky enough to spend a few days in Kauai. One of the most exciting (beautiful, fun, mentally and physically challenging) things my husband, Keith and… Read More
The Closest Exit May Be Behind You (2.0) The combination of spending yesterday on an airplane and various business…. let’s call them “conundrums” brought to mind a post I wrote four years ago entitled “The Closest Exit May… Read More