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Jan 14, 2021 Anatomy of a Crummy Apology (and How it Could Be Improved) I write a lot about apologizing because I think it is an important, and under-rated skill. Important because—when done well—apologies cause people to forgive: to give as they did before.… Read More
Jan 7, 2021 Sometimes Perfection is Messy… Greetings and salutations, it’s wonderful to reconnect in 2021. If you’ve been receiving the Wow for a while you know each year I pick a theme I hope will serve… Read More
Dec 10, 2020 “Not This Story Again…” Have any of you had the experience of hearing a colleague or loved one launch into a story you have heard them tell many, many times? In these moments—if your… Read More
Nov 25, 2020 “We Interrupt this Thanksgiving…” Those of you old enough to recall watching television programs in a scheduled way may remember hearing the announcement, “We interrupt our program to bring you this important message…” After… Read More
Nov 19, 2020 Catalyze Complaints: Turn Your Complaints (and Others’) into Coping, Calm, or Conquest If your days are anything like mine, it’s possible that you run through a daily internal—or external—litany of complaints… your job is making you nutty, your family is unappreciative, your… Read More
Nov 12, 2020 Don’t Disconnect: Do Your Actions Back Up Your Words? Some of you may remember my post from a few weeks ago talking about a client who was anxious to prove to his higher-ups that he was ripe for promotion.… Read More
Nov 5, 2020 Control What You Can: Zooming In On Your Next Zoom With the world feeling oh-so-slightly out of control, I thought I would offer a few ways to help you zoom in and control what you can—namely your next Zoom meeting.… Read More
Oct 29, 2020 Don’t Let “For Worse” Friends Bring Out Your Worst A few years ago I wrote about “foul weather friends.” You know, the people who show up in your life the day you get laid off, your kid gets suspended,… Read More
Oct 22, 2020 How to Reset Your (Mental) Surge Protector Most of us know about the “fight or flight” response, triggered by our adrenal glands in stressful situations. For many of us, these glands have been in overdrive for months.… Read More
Oct 15, 2020 Put Santa Out of Business: Sitting with the Cognitive Dissonance of Both/And Statements As has been exhaustively documented in recent weeks, I’m in a yoga training. During a recent “Yoga and Anti-Racism” segment we discussed the importance of sitting with the discomfort of… Read More

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How to Wow: Proven strategies for selling your (Brilliant) self in any situation

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