July 20, 2010

SNAP! It’s an App

There are three things my clients worry most about in an interview: being asked a question they don’t know the answer to being asked about a skill set they don’t… READ MORE »

July 20, 2010

Announcing the Interview Survival Kit App

I’m very happy to announce that my new Interview Survival Kit app is now available as a FREE downloadable app for the iPhone, iPod Touch and iPad. Complete with six different job interview… READ MORE »

July 16, 2010

Providing Outstanding Customer Service

I have a tip in Carol Roth‘s 100+ Strategies for Providing Outstanding Customer Service: 62. “No Problem” is a Problem Your best response to “Thank you” is “You’re welcome” or… READ MORE »

July 12, 2010

Christmas in July

I am quoted in this article titled “Christmas in July” published by Lawn & Landscape Magazine: About half of small business owners planned to give gifts to customers last holiday… READ MORE »

July 1, 2010

Time Management Tips And Techniques

Recently published on Mike Michalowicz‘s blog, The Toilet Paper Entrepreneur: Who doesn’t want to be more productive in business? Here is a list of tips and techniques for better time management…… READ MORE »

June 30, 2010

Best Formula for Selling Yourself

By Frances Cole Jones for  Here’s the thing: Sometimes we’re selling our ideas, sometimes we’re selling our products and, these days, many of us are selling ourselves as the best candidate… READ MORE »

June 29, 2010

It’s Auto-Reply, Not Auto-Pilot

In preparation for going on vacation, many people turn on their email “Auto-response” function. Perhaps because vacation is so close—and they’ve already begun inhaling the heady fumes of their SPF… READ MORE »