May 19, 2010

HOW TO MANAGE Your Expectations

My new article on Maria Shriver’s The Women’s Conference: Over the years, one thing I’ve slowly, painfully, learned is the importance of distinguishing between someone letting me down and my assumptions about… READ MORE »

May 18, 2010

Job-Hunting Tips for New Graduates

MYFOXNY.COM – It is graduation season, which means that pretty soon thousands of young people will be looking to enter the job market. In my interview with FOX 5, I… READ MORE »

May 5, 2010

Greet Like a Ginsu: (Part Two)

In my last post I talked about ensuring your physical space is clean and welcoming. It’s also important to be very clear with the people manning these areas about personal… READ MORE »

April 29, 2010

Communicate Like a Pro: How to Wow

by Jaqueline Wales Communication is everything. Did you know that 85% or more of reaching an accurate medical diagnosis comes from taking a good patient history alone? In business and… READ MORE »