July 27, 2010

WOW! It’s a Store

Hello, hello: It gives me great pleasure to welcome you to the Wow Store— a hand picked collection of items that I believe will help you present your best self… READ MORE »

July 22, 2010

WOW Videos on iTunes

I’m happy to announce my WOW video series is now LIVE on iTunes. Subscribe to my video podcast series direct from iTunes!

July 20, 2010

SNAP! It’s an App

There are three things my clients worry most about in an interview: being asked a question they don’t know the answer to being asked about a skill set they don’t… READ MORE »

July 20, 2010

Announcing the Interview Survival Kit App

I’m very happy to announce that my new Interview Survival Kit app is now available as a FREE downloadable app for the iPhone, iPod Touch and iPad. Complete with six different job interview… READ MORE »

July 16, 2010

Providing Outstanding Customer Service

I have a tip in Carol Roth‘s 100+ Strategies for Providing Outstanding Customer Service: 62. “No Problem” is a Problem Your best response to “Thank you” is “You’re welcome” or… READ MORE »

July 12, 2010

Christmas in July

I am quoted in this article titled “Christmas in July” published by Lawn & Landscape Magazine: About half of small business owners planned to give gifts to customers last holiday… READ MORE »