May 5, 2010

Greet Like a Ginsu: (Part Two)

In my last post I talked about ensuring your physical space is clean and welcoming. It’s also important to be very clear with the people manning these areas about personal… READ MORE »

April 29, 2010

Communicate Like a Pro: How to Wow

by Jaqueline Wales Communication is everything. Did you know that 85% or more of reaching an accurate medical diagnosis comes from taking a good patient history alone? In business and… READ MORE »

April 19, 2010

How to Resign From a Job Gracefully

Recently published on AOL.com’s job portal by Barbara Safani. Even in a tough economy, some people decide to leave their jobs voluntarily. The employee may make that decision because he/she… READ MORE »

April 17, 2010

Greet Like a Ginsu: (Part One)

Did you know it took over 600 hours to think up, agree upon, and refine the first ten seconds of the original Ginsu infomercial? (“In Japan, the hand can be… READ MORE »