Best-selling Author / Corporate Speaker / Business Expert
I recently spent a (wonderful!) few days in Lansing, Michigan, doing a day long Wow Workshop.* Among the many concepts we covered was the importance of having an appropriate “listening” face: i.e., a face that is welcoming/engaged/expectant as opposed to blank/bored/tired. The reason “Why?” should be apparent, but in case it’s not: people are far [...]
This past week a lot of us spent time looking at the thermometer because it was hot as all billy-be-damned here in NYC. And what I noticed is, the more I focused on the temperature, the more my temperature seemed to rise to meet it. Which got me to thinking about the importance of being [...]
With more and more business and interviewing taking place over lunch these days, I thought it made sense to take a moment or two to run through the do’s and don’ts for being an effective host and guest in these situations. As always, I look forward to any thoughts you might have after reading… Whether [...]
I’m excited to announce my new partnership with Savings.com. To celebrate, this post includes coupons to help you save money on setting up your professional home office, as well as tips on how you can be as efficient and professional as possible once you and your home office are ready to roll. So, without further [...]
With the weather getting warmer, it can be easy to fall into a pre-summer mindset—allowing ourselves to daydream about a life spent in flip flops and sunglasses, with our most pressing decision being whether or not to order the drink with the curly straw or the umbrella. As seductive as this seems, I guarantee you [...]
This past Saturday I had the opportunity to speak on “Turning Contacts into Cash” at the Spark and Hustle Conference here in NYC. My five main points are below–hope they help you, too: Look for angels wearing overalls: Thomas Edison said, “Too often we miss opportunity because it comes dressed in overalls and looks like [...]
Originally published on Forbes.com. Although the concept of “Innocent until proven guilty” is the law of the land, I find many women more than willing to judge—and convict– themselves of daily crimes of incompetence, inefficiency and general disorganization without ever hiring a defense counsel to speak on their behalf, much less consulting a jury of [...]
My new article for eHow.com: Your Team Needs Inspiration, Not Motivation While as many kinds of leaders exist as kinds of businesses, the fundamentals of business leadership remain the same regardless of who is in power or the team or company he leads. A firm grasp of three fundamentals and an ability to demonstrate them and instill [...]
As you know, these days any store with a computer and printer can make their feelings regarding cell phone use, food and drinks, restroom availability, etc known to their customers with just a few keystrokes. As ever, however, just because something is simple doesn’t mean it’s easy. As I moved through my town the past [...]
Information—even quirky information—can be gold. At least one product is built on this premise, and has been for years: nose hair clippers. Here’s what I mean: We’ve all seen the ads for nose hair clippers in the back of various magazines, and you may have noted that they can be had for an extraordinarily reasonable [...]